Once your program launches publicly, the entire hacker community can submit vulnerability reports to your program. Though publicly launching your program is a huge accomplishment, it also means that your program is more susceptible to noise from invalid or low-impact reports. Receiving such reports makes it difficult to maintain healthy programs with healthy response times as programs spend time filtering through these low-priority reports.
To help you and your program become more successful, HackerOne has implemented features to help you reduce noise from low-impact reports. These features include:
Set up an automated action when your program receives a report with or without a given trigger word. Triggers aid in reducing noise as they can flag certain reports.
Set a minimum Signal hackers must reach to submit reports to your program. This ensures that only hackers with a certain skill level can report vulnerabilities.
Define your scope and the assets you want hackers to hack on. This guides hackers to focus on targets you’re interested in.
Flagging noisy reports as Not Applicable or Spam will negatively impact a hacker's reputation. The built-in reputation system incentivizes hackers to submit quality reports over noise.
HackerOne's free automated service that provides inline guidance in reports with contextual advice and actionable suggestions. For instance, you can set Hackbot to suggest when a report Needs more info.
Contact your Account Manager if you're interested in learning more about support from HackerOne's Security Analysts in our fully managed offering.
You’re free to implement 1 or all of these features. For the best results in reducing unwanted noise for your program, it’s good practice to set up each one.