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How to Submit a Report Transfer Request

Organizations: Learn how to transfer a report to a different program

Updated over 2 weeks ago

How to Submit a Report Transfer Request

  1. Go to support.hackerone.com and log in.

  2. Click Submit a ticket.

  3. Under Get in touch, select Contact HackerOne.

  4. Set User Type to I’m a HackerOne customer.

  5. In Program Handle or Program URL, enter your program.

  6. In I need help with…, select Managing my company’s account.

  7. In Additional Information, select Report Transfer.

  8. Complete the form:

    • Subject: Include the report ID and note that this is a transfer request

    • Description: Include the report ID, the current program, and the destination program

  9. Click Submit to create the ticket.

What Happens Next

  • The ticket is automatically routed to HackerOne’s Technical Support team.

  • An agent will review and respond within 24 business hours.

  • If all required information is provided, the report will be transferred, and confirmation will be sent via the ticket.

  • If additional details are needed, the support team will follow up directly on the ticket.

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